Customer Contact Policy

Last Updated August 16, 2024

 

Contact Information

We value your feedback and are here to assist you with any inquiries or issues you may have. Please use the following contact information to reach us:

Customer Support Hours and Response Time

As a small business, we strive to respond to all inquiries within 24 to 72 hours. Please allow additional time for responses during weekends and public holidays.

Types of Inquiries

Our customer support team is ready to assist you with a variety of inquiries, including but not limited to:

  • Product information and recommendations
  • Order status and tracking
  • Shipping and delivery issues
  • Returns and exchanges
  • Payment and billing questions
  • Website navigation and technical support
  • General feedback and suggestions

Additional Resources

You may find answers to your questions in the following sections of our website:

Complaint Resolution

If you have a complaint or an issue that requires escalation, please email our dedicated complaint resolution team at adorablearrivals@kinshipdropnetwork.com. We are committed to resolving all complaints promptly and fairly.

Privacy and Data Protection

We take your privacy seriously. Any personal information you provide will be handled in accordance with our Data Privacy & Cookies Policy.

Feedback and Suggestions

We appreciate your feedback and suggestions. Please feel free to share your thoughts with us at adorablearrivals@kinshipdropnetwork.com.

Thank you for choosing Adorable Arrivals. We look forward to assisting you!